2019 Dodge Grand Caravan seats & seat belts problems

Related recalls

• Recall 19V759000Oct 24, 201930,354 vehicles
  SEATS

  Chrysler (FCA US LLC) is recalling certain 2019 Dodge Grand Caravan vehicles. The welds on the outboard rear seat strikers for the second row bench and second row bucket seats may fail during a front impact crash. The front outboard seat strikers for the third row bench seats may fail in the event of a rear impact crash. In addition, the second row bench and second row bucket seats may not withstand the required loads.

  Risk: If the seat strikers fail, the seat or seat belt may not adequately restrain the occupant, increasing the risk of injury.

  Remedy: Chrysler will notify owners, and dealers will weld in a striker reinforcement bracket on the second and third row outboard seat strikers, free of charge. The recall began December 19, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is V91.

What owners say

1. Filed Apr 16, 2026137,600 miFL1 injuredSeats & Seat Belts

   The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment.…

   NHTSA complaint #11731568 · source
2. Filed Oct 28, 2025INBody & StructureSeats & Seat BeltsTransmission & Drivetrain

   09/26/2024 Transmission had to be replaced at 47,000 miles. Without warning, the van began lurching forward at a stop light almost causing a collision and then completely stalled having to be towed to the shop. Luckily, I bought a service plan and only had to pay $100, but the parts list was $6,000+. Sliding rear doors have the electric assist option. On several occasions myself and my children have nearly been closed in the door as it malfunctions and randomly starts…

   NHTSA complaint #11696230 · source
3. Filed Oct 23, 2025121,249 miALSeats & Seat Belts

   The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the front passenger's side headrest unexpectedly detached. The vehicle was taken to the dealer, where it was diagnosed that the passenger seat headrest restraint had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 121,249.

   NHTSA complaint #11695219 · source
4. Filed Aug 21, 2025FLSeats & Seat Belts

   2019 Dodge Grand Caravan driver side seat restraint blow up while vehicle was on driveway and nodody inside. This was noticed next day 8/19/2025. This recall was effective for same vehicles year 2011 - 2018. The same head restraint is all Grand Caravan models 2019 - 2020. I want also years 2019 and 2020 Grand Caravan models included in recall. If this had happened while on driving the consequences might have been bad.

   NHTSA complaint #11682184 · source
5. Filed Sep 24, 202465,000 miAZSeats & Seat Belts

   The contact owns a 2019 Dodge Grand Caravan. The contact stated that while attempting to park the vehicle, the front passenger’s side headrest deployed and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the headrest was not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

   NHTSA complaint #11616174 · source
6. Filed May 24, 2024TXSeats & Seat Belts

   The left front driver's power seat got stuck forward. After the seat got stuck forward, then it couldn't be moved backwards, up or down, nor can the seat be reclined forward or backwards, so it's very difficult for me to drive the car. If I were any taller than [XXX] , I would not be able to get into the front seat, and I definitely would not be able to drive it either. When I have to shift the gears back & forth between the brake pedal and the gas pedal, it hurts my…

   NHTSA complaint #11590530 · source
7. Filed Apr 24, 2024105,535 miMSSeats & Seat Belts

   The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at approximately 10 MPH, the seat belt warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 105,535.

   NHTSA complaint #11584877 · source
8. Filed Apr 5, 202475,000 miCASeats & Seat Belts

   The contact owns a 2019 Dodge Grand Caravan. The contact stated on one occasion while driving approximately 35 MPH, the second-row passenger’s seat folded onto the contact's nine-year-old son. The child sustained neck soreness. Medical attention was not provided. On another occasion, while the vehicle was turned off, the second-row passenger seat folded inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure…

   NHTSA complaint #11581383 · source
9. Filed Dec 11, 2023CO1 injuredSeats & Seat Belts

   I was trying to roll the 3rd row seats in my van into the storage area, when trying to get the headrest to be in a lower position (in order to stow) the headrest snapped forward quickly and hit my niece in the face. She was inside the vehicle trying to put the 3rd row seats down. Thankfully her nose is not broke, but she hurt it pretty bad. There is no warning that this could happen and I think it is a safety issue.

   NHTSA complaint #11559574 · source
10. Filed Jun 17, 2023AL1 injuredOther / UnknownSeats & Seat Belts

    We had just returned from the grocery store parked the car in the driveway and were proceeding to exit the car. My 17 yr old daughter was sitting in the passenger seat when we heard a loud bang and her head was jolted foward by the headrest, upon examination and a quick Google search we learned that it was a safety feature for when rear-ended which had not happened.

    NHTSA complaint #11527473 · source
11. Filed Apr 10, 2023NJSeats & Seat Belts

    The passenger’s side rear (back row) seatbelt locking retractor will not retract. The seatbelt is not usable as it remains extended. The vehicle was not in an accident. This puts passengers at risk due to not being able to be properly secured in the seatbelt. The problem has not been looked at by a service center. The product has not been inspected by police or and insurance agent Etc. No warning lamps or messages appeared as a result of the malfunction and I first became…

    NHTSA complaint #11516363 · source
12. Filed Jan 25, 2023PASeats & Seat Belts

    Stow and go seat behind the passenger will not latch properly so therefore I can’t use it and is secured in the stow and go compartment

    NHTSA complaint #11503617 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology