2016 Dodge Grand Caravan seats & seat belts problems

Related recalls

• Recall 16V300000May 16, 201699 vehicles
  SEATS:MID/REAR ASSEMBLY

  Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

  Risk: If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.

  Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.

What owners say

1. Filed Aug 30, 2026PASeats & Seat Belts

   Passenger seat headrest popped open and hit the passenger in the head. She said it hurt, but didn't seem severely injured. Plastic inside headrest had broken away from a metal bar. It doesn't seem to be repairable.

   NHTSA complaint #11760806 · source
2. Filed Mar 25, 2026WAEngineSeats & Seat BeltsTransmission & Drivetrain

   1) At D/S Stow and Go seat malfunctioned and was repaired by CarMax Service Center Jan 2023 - 2) Around 97,000 so - Engine started ticking on or about JUL/SEP 2023, enstate Lloyds Automotive in Spokane Valley replaced out engine due to manufacture defect in Oct 2023. 3) At 103,672mi - P/S stow and Go seat was repaired for same issues as D/S stow & Go Seat by Lloyds Automotive Oct 2023 when engine was replaced out. 4) Around 116,000mi the Transmission was flushed when I got…

   NHTSA complaint #11727028 · source
3. Filed Nov 13, 2025105,000 miNCSeats & Seat Belts

   The contact owns a 2016 Dodge Grand Caravan. The contact stated that soon after purchasing the vehicle, it was discovered that the second-row passenger’s side seat belt failed to latch as needed. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The contact was referred to the NTHSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was…

   NHTSA complaint #11699185 · source
4. Filed Aug 18, 202595,108 miUT1 injuredSeats & Seat Belts

   The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the front driver-side seat headrest deployed. The contact heard an abnormal sound before the headset deployed. No warning lights illuminated. The contact drove to the residence. The contact inspected the headrest and noticed it had been pushed forward. The contact was able to push the headrest. The contact suffered minor injuries to the back of the head near the neck. The contact…

   NHTSA complaint #11681390 · source
5. Filed Jul 25, 2025VASeats & Seat Belts

   I was waiting at a red light when I was violently hit in the back of my head which caused some disorinetation and pain. I asked my wife to tell me what happened ( I thought we might have been rear-ended) but she said my headrest had broken open. While after a web search I now understand what the purpose of this "safety feature" is, had I been driving on a highway or going through a curve, the result might have been different.

   NHTSA complaint #11676102 · source
6. Filed Jun 26, 2025IL1 injuredSeats & Seat Belts

   The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct position. It looks as if a plastic piece has failed inside the headrest. No accident occurred when the headrest failed. The drivers neck was hurt during the incident. Driver almost lost control of the vehicle

   NHTSA complaint #11669411 · source
7. Filed Oct 12, 2024OKOther / UnknownSeats & Seat Belts

   Closed the driver side sliding door and the headrest on the driver seat exploded open. Car was not in motion. Door shut and head rest adjacent to it just popped apart and hit the head of the person in the driver seat.

   NHTSA complaint #11619461 · source
8. Filed Aug 8, 202456,000 miFLAirbagsSeats & Seat Belts

   The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the passenger's side seat belt sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 56,000.

   NHTSA complaint #11607199 · source
9. Filed Apr 13, 2024MISeats & Seat Belts

   the head rest deployed without being in an accident and now cannot be re-assembled. This is a recurrent problem with Chrysler vehicles including the Grand Caravan.

   NHTSA complaint #11582783 · source
10. Filed Jul 25, 2023CAOther / UnknownSeats & Seat Belts

    Passenger side active headrest deployed on its own while driving. No accident or collision involved. 16 year old son was seated in the passenger side seat when the headrest deployed on its own. Luckily no injury to my son. Want to report this issue to prevent any possible injuries that may arise due to malfunction deployment of active headrest. Researched online and discovered that this is an ongoing issue with Chrysler/Dodge vehicles and is not covered under warranty. Will…

    NHTSA complaint #11534310 · source
11. Filed Jul 7, 2023ILSeats & Seat Belts

    The driver's seat headrest active head restraint randomly deployed as I was exiting the vehicle. The plastic retainers had broke off allowing the headrest to deploy and it cannot be reset. If this had occurred while driving, the headrest could have struck me in the back of the head possibly causing injury or could have lead to an accident.

    NHTSA complaint #11530852 · source
12. Filed Apr 28, 2023ALSeats & Seat Belts

    The passenger side head rest "deployed" while sitting still at the gas pump. My great niece was reclined and when she raised the seat back up, it popped out and hit her in the back of the head.

    NHTSA complaint #11519539 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology