2017 Ford Transit Connect problems, complaints & recalls

2017 Ford Transit Connect recalls (6)

• Recall 25V572000Sep 3, 20251,456,417 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

  Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

• Recall 24V294000Apr 26, 20241,315 vehicles
  VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY

  Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

  Risk: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.

  Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.

• Recall 22V413000Jun 10, 20222,925,968 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) · POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

  Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

  Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

  Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

• Recall 21V376000May 24, 2021192,080 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) · POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

  Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

  Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

  Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

• Recall 20V305000May 27, 20201,616 vehicles
  SEAT BELTS:FRONT · SEAT BELTS:PRETENSIONER

  Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.

  Risk: In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.

  Remedy: Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.

• Recall 20V260000May 8, 20205,088 vehicles
  VISIBILITY:SUN/MOON ROOF ASSEMBLY

  Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

  Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

  Remedy: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

Recent 2017 Ford Transit Connect complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jul 24, 202692,000 miMDDriver Assistance & Safety Tech

   The contact owns a 2017 Ford Transit Connect. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen with the message "Camera Unavailable. The contact stated that the VIN was not included in NHTSA Campaign Number: 25V572000 (Back Over Prevention). The local dealer was contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

   NHTSA complaint #11752605 · source
2. Filed Mar 3, 202680,000 miFLDriver Assistance & Safety Tech

   The contact owns a 2017 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera intermittently failed to display an image of the rear of the vehicle. Occasionally, the screen went black while…

   NHTSA complaint #11721624 · source
3. Filed Nov 1, 2025COBrakesElectrical SystemLighting

   Rear brake lights work when locking and unlocking van however the passenger brake light does not work when pushing the brake pedal to stop van

   NHTSA complaint #11696949 · source
4. Filed Nov 14, 202450,000 miFLDriver Assistance & Safety TechVisibility & Wipers

   The contact owns a 2017 Ford Transit Connect. The contact stated that while reversing with the rearview camera engaged, the screen became blurry or blank. There were no warning lights illuminated. The contact stated that the failure was due to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,000.

   NHTSA complaint #11625249 · source
5. Filed Jul 18, 202426,000 miVTBrakes

   The contact owns a 2017 Ford Transit Connect. The contact stated that while driving at approximately 50 MPH, the front driver’s side brakes malfunctioned, and the front driver’s side wheel failed to properly rotate. The contact later examined the vehicle and discovered that the front driver’s side brake pad had become stuck to the brake rotor. The vehicle was later examined by an independent mechanic who diagnosed that the ABS Control Module and Hydraulic Control Unit had…

   NHTSA complaint #11603177 · source
6. Filed May 15, 2024ILBrakes

   The brakes on my car would not release. After trying to repair we determined it was due to the abs module. Since the module has to be programed by a dealer to communicate with the ecm, I stopped and turned the car over to a Ford dealer. My car was built just outside a documented recall on the abs module. I told ford thir but they did not cover the repair. It is obvious another bad part got thru and my vehicle should be included. I wrote to the ntsb before, but never heard…

   NHTSA complaint #11588975 · source
7. Filed Apr 7, 2024COElectrical System

   This was happened [XXX] in Mesa CO in winter storms negative temperatures and foot of heavy snow far away from anything car simultaneously looks with running engines when I went out of the car with my winter gear and telephone inside. For 4-5 hours didn’t find any body . I thinking I’m going to die. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint #11581610 · source
8. Filed Nov 10, 2023NCVisibility & Wipers

   While driving my 2017 Ford Transit Connect at highway speed the panoramic sun roof and attached sun shade completely separated from the vehicle flew into the air and landed in the lanes of travel the vehicle behind me was nearly struck. This is an obvious safety issue had the glass struck another vehicle it would have likely caused serious damage and or injuries. The failure could have also caused serious injuries to the passengers to the vehicle had it been a partial…

   NHTSA complaint #11554570 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology