2020 Ford Transit Connect problems, complaints & recalls

2020 Ford Transit Connect recalls (8)

• Recall 25V442000Jun 27, 2025200,237 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

  Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

  Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

• Recall 25V196000Mar 28, 2025152 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.

  Risk: An engine that overheats increases the risk of a fire.

  Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.

• Recall 22V413000Jun 10, 20222,925,968 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) · POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

  Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

  Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

  Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

• Recall 22V192000Mar 25, 202239,720 vehicles
  VISIBILITY:WINDSHIELD

  Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.

  Risk: During a crash, the windshield may detach from the vehicle, increasing the risk of injury.

  Remedy: Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.

• Recall 21V376000May 24, 2021192,080 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) · POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

  Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

  Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

  Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

• Recall 20V791000Dec 17, 202012 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

  Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.

  Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

• Recall 20V636000Oct 15, 20202,903 vehicles
  ENGINE AND ENGINE COOLING:COOLING SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.

  Risk: If the engine overheats, it can result in engine damage and increase the risk of a fire.

  Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.

• Recall 20V550000Sep 10, 202097 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

  Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

  Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Recent 2020 Ford Transit Connect complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 1, 202661,484 miCABrakes

   The contact owns a 2020 Ford Transit Connect. The contact stated that while attempting to pull into a parking lot, the brakes locked up. There was no warning light illuminated. The contact stated that several attempts were made to forcefully engage and unlock the brakes. After restarting the vehicle, there was a burning odor coming from the brakes. The contact stated that the brakes slowly released after the vehicle was turned off. The vehicle was taken to the dealer, where…

   NHTSA complaint #11761397 · source
2. Filed Jul 21, 2026RIDriver Assistance & Safety TechElectrical System

   Intermittent Electronic issues are: 1) Rear view backup camera malfunction. Works sporadically. Camera some times clear as bell, and stays on when in drive moving forward. Other days camera fails to blue screen, then turns gray with message that camera is unavailable, contact dealership. Defect is not currently not listed for this vehicle as a recall. Definite safety hazard with camera staying on when vehicle is in drive and moving forward. 2) Auto start, stop feature was…

   NHTSA complaint #11751874 · source
3. Filed May 13, 2026INOther / Unknown

   The windsheild is not properly sealed. It has caused water to leak into the vehicle. The water leaking in has caused electrical problems with the radio and backup camera. Also causing mold inside the vehicle.

   NHTSA complaint #11737645 · source
4. Filed Apr 29, 2026OHBrakes

   ABS Hydraulic control unit pump malfunction. vehicles brakes locked up on the highway and could of caused an accident. this is a known and common issue with these vans. this type of thing shouldnt happen my vehicle has only has 67,000 miles on it. I have seen other report this issue with less miles than that. vehicle is now having the unit replaced.

   NHTSA complaint #11734688 · source
5. Filed Apr 17, 2026189,000 miNYVisibility & Wipers

   The contact owns a 2020 Ford Transit Connect. The contact stated that while driving in a rainstorm, rainwater poured into the vehicle from the front passenger’s side windshield. The vehicle was taken to the local Satellite Auto Glass repair shop, and it was discovered that the front windshield adhesive had failed, causing the passenger’s side front windshield to become unsecured. The contact was advised that the windshield needed to be replaced. The vehicle was not yet…

   NHTSA complaint #11731905 · source
6. Filed Dec 22, 2025GAVisibility & Wipers

   Water leaking through front windshield. Internet shows there is a recall for improper adhesive of windshield on 2020 Transit Connect but when my 2020 Transit Connect VIN Nm0ls6e25l1446922. Was taken to Ford dealership they are advising there is no recall on my vehicle.

   NHTSA complaint #11706609 · source
7. Filed Oct 15, 2025FLOther / Unknown

   I started experiencing a sluggishness and jerking sensation upon acceleration. I took my van to Starling Ford who diagnosed it to be a transmission issue. An estimate was given for either replacing or repairing the transmission. Shock. I took the van to Premier Auto Care, for a second opinion. They then referred me to Quality Transmission after driving the van. I asked Ford for some assistance since the quote was so much and it was out of warranty at 60,784 miles due to…

   NHTSA complaint #11693697 · source
8. Filed Jul 20, 2025CACrashTowedTransmission & Drivetrain

   Transmission failure in my 2.0L Ford Transit Connect at approximately 94,000 miles. When I shift into reverse, the van sometimes drives forward instead of backing up — as if the transmission is confused or stuck in the wrong gear. Over time, reverse completely stopped working altogether. Additionally, after coming to a full stop (such as at a red light), the van occasionally stalls or becomes unresponsive when pressing the gas pedal. This creates dangerous situations in…

   NHTSA complaint #11674837 · source

Compare the 2020 Ford Transit Connect with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology