2015 Ford Transit Connect problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 36 complaints with NHTSA about the 2015 Ford Transit Connect, most often about body & structure. There are 10 recalls for this model year.

Complaints
36
Recalls
10
Crashes
3
Fires
0
Injuries
2
Median mileage
115,000 mi
at time of problem

Key facts

  • Body & Structure is the most-reported problem area, named in 11 of 36 complaints (31%).
  • Transmission & Drivetrain (7) and driver assistance & safety tech (4) follow.
  • Half of the complaints that list mileage happened before 115,000 mi.
  • Owners reported 3 crashes, 0 fires and 2 injuries.
  • The 2015 Ford Transit Connect has 10 recalls on file.
  • NHTSA has opened 2 defect investigations covering this vehicle.
  • It ranks 3rd of 14 Ford Transit Connect model years by our severity-weighted complaint score (1st = worst).
  • That is 51% fewer complaints than the 2014 model year (74).

2015 Ford Transit Connect problems by category

  • Body & Structure
    11 complaints
  • Transmission & Drivetrain · 1 crash
    7 complaints
  • Other / Unknown
    7 complaints
  • Driver Assistance & Safety Tech
    4 complaints
  • Engine
    3 complaints
  • Steering
    3 complaints
  • Visibility & Wipers
    2 complaints
  • Airbags · 2 crashes
    2 complaints
  • Electrical System
    1 complaints
  • Brakes
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Power train7
Unknown or other7
Latches/locks/linkages6
Structure:body3
Back over prevention3
Steering3
Visibility/wiper2
Engine2

When problems happen (mileage)

Under 10k110k–30k130k–60k660k–100k7100k–150k6150k+
Mileage at the time of the problem, for 2015 Ford Transit Connect complaints that list mileage.

2015 Ford Transit Connect recalls (10)

  • Recall 25V572000Sep 3, 20251,456,417 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

    Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

  • Recall 23V502000Jul 21, 2023112,225 vehicles
    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

    Risk: An unlatched door can open while driving, increasing the risk of injury.

    Remedy: Dealers will inspect and replace the front door latches as necessary, free of charge.  Owner notification letters were mailed February 2, 2024.  Owners may contact Ford customer service 1-866-436-7332.  Ford's number for this recall is 23S36.

  • Recall 22V413000Jun 10, 20222,925,968 vehicles
    POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) · POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

  • Recall 21V376000May 24, 2021192,080 vehicles
    POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) · POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

    Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

  • Recall 20V331000Jun 8, 20202,147,323 vehicles
    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

  • Recall 20V260000May 8, 20205,088 vehicles
    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

    Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

    Remedy: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

  • Recall 17V209000Mar 27, 2017208,584 vehicles
    ENGINE AND ENGINE COOLING:ENGINE

    Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

    Risk: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

    Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

  • Recall 16V643000Sep 6, 20162,046,297 vehicles
    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

  • Recall 15V406000Jun 24, 2015184,519 vehicles
    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    Risk: If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

    Remedy: Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

  • Recall 15V005000Jan 9, 201554,543 vehicles
    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

    Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

    Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

NHTSA defect investigations

  • RQ19005Opened Dec 19, 2019Closed Feb 7, 2022led to recall 20V177000

    Door Latch Failures

    In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin…

  • PE16001Opened Jan 16, 2016Closed Oct 29, 2016led to recall 16V643000

    Door Latch Failure

    In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked …

Recent 2015 Ford Transit Connect complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Jul 14, 2026150,000 miINDriver Assistance & Safety Tech
    The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The screen would display a blank screen. The back over prevention camera would also suddenly activate even while in forward drive. The vehicle was taken to the dealer, who replaced…
    NHTSA complaint #11750251 · source
  2. Filed Feb 6, 2026MODriver Assistance & Safety TechOther / UnknownVisibility & Wipers
    I am submitting this complaint to report an unresolved safety recall and the inability to obtain a timely inspection or repair, which I believe places me and my family at increased risk of a crash. My vehicle is a 2015 Ford Transit Connect. The vehicle is subject to Ford Safety Recall 25S89 and NHTSA Recall 25V572, concerning a failure of the rearview camera system. The rearview camera on my vehicle frequently displays a message stating “Rear View Camera Unavailable, Contact…
    NHTSA complaint #11716171 · source
  3. Filed Oct 14, 2025TXBody & StructureDriver Assistance & Safety Tech
    The contact owns a 2015 Ford Transit Connect. The contact received notifications of NHTSA Campaign Numbers: 20V331000 (LATCHES/LOCKS/LINKAGES), 23V502000 (LATCHES/LOCKS/LINKAGES), and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer refused to perform the recall repairs regarding the latches, locks, and linkages. The contact stated that the manufacturer had exceeded a reasonable amount of…
    NHTSA complaint #11693357 · source
  4. Filed May 30, 202565,000 miCADriver Assistance & Safety Tech
    The contact owns a 2015 Ford Transit Connect. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact stated that the back over prevention camera system independently activated and deactivated. In addition, the contact stated that occasionally the back over prevention camera system was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware…
    NHTSA complaint #11663885 · source
  5. Filed Dec 27, 202449,000 miARElectrical System
    The contact owns a 2015 Ford Transit Connect. The contact stated while driving 35 MPH, The vehicle speedometer failed to display the speed of the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnoses or repairs. The manufacturer was not notified of the failure and offered no assistance. The contact was referred to call the NHTSA Hotline to file a complaint. The failure mileage was 49,000.
    NHTSA complaint #11632726 · source
  6. Filed Jul 23, 2024133,934 miVABody & Structure
    The contact owns a 2015 Ford Transit Connect. The contact stated while her husband was closing the door, he heard an abnormal sound. The driver removed the panel and located a separation. The side panels had separated, and he became aware that water was entering the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 14V777000 (Structure). The local dealer was not contacted. The vehicle was not…
    NHTSA complaint #11604010 · source
  7. Filed Jun 26, 2024122,959 miNYOther / Unknown
    The rear passenger side sliding door fell off the track and fell off the vehicle, while the door was being closed. I originally reported difficulty to the dealership shortly after purchasing the vehicle around 2016. I asked the dealership on multiple occasions to fix the door sliding issue. I was told there was nothing they could do to fix it. The door was always difficult to open and close. 6/25/24, the door fell off the vehicle while it was being closed.
    NHTSA complaint #11597058 · source
  8. Filed Jun 21, 2024190,000 miWAEngine
    The contact owns a 2015 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the contact became aware that the engine was overheating. The contact was not able to pull the vehicle to the side of the road and was forced to keep driving. The vehicle was taken to an independent mechanic; however, had not yet been diagnosed. The contact related the failure with an unknown NHTSA recall; however, the…
    NHTSA complaint #11595736 · source

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Other 2015 Ford models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology