2021 Jeep Wrangler visibility & wipers problems

Related recalls

• Recall 24V111000Feb 15, 2024199,143 vehicles
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

  Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

  Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

What owners say

1. Filed Sep 8, 202642,000 miMAVisibility & Wipers

   The contact owns a 2021 Jeep Wrangler. The contact stated that the soft top was not clear enough to see well out of the rear of the vehicle, especially while reversing in inclement weather. The contact informed the dealer of the issue the day the vehicle was purchased. The failure mileage was approximately 42,000.

   NHTSA complaint #11762691 · source
2. Filed May 21, 202657,140 miILVisibility & Wipers

   The contact owns a 2021 JEEP Wrangler. The contact stated that while opening the vehicle's rear swing gate, they noticed that the rear windshield defroster grid was completely burnt and melted, with a scorched power wire leading directly to the glass terminal. The contact referenced NHTSA Campaign Number: (24V111000 (VISIBILITY) however, the VIN was not included in the recall repair. The vehicle was taken to a dealer where it was diagnosed to have a failure on the defroster.…

   NHTSA complaint #11739298 · source
3. Filed Dec 5, 2024CAElectrical SystemVisibility & Wipers

   The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Numbers: 23V787000 (Electrical System), 24V111000 (Visibility) and 24V72000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue…

   NHTSA complaint #11629084 · source
4. Filed Aug 19, 2024NCVisibility & Wipers

   Driving on the expressway and a rock from a vehicle in front of me hit the top right corner of the windshield causing small pieces of glass to scatter on the inside of the vehicle.

   NHTSA complaint #11609402 · source
5. Filed Aug 12, 202426,000 miTNTowedElectrical SystemVisibility & Wipers

   The contact owns a 2021 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 23V787000 (Electrical System) and 24V111000 (Visibility); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had…

   NHTSA complaint #11607961 · source
6. Filed May 11, 2024TXOther / UnknownVisibility & Wipers

   Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue. I brushed off the incident and considered it as normal wear and tear. Then in April 2024 the passenger sun visor broke off. I was on the interstate driving 70mph. I seldom carry passengers and when I do it's mostly after sunset. In both cases, we simply flipped visor down and it broke off. The roads…

   NHTSA complaint #11588233 · source
7. Filed Jul 29, 2023INVisibility & Wipers

   The front defroster only blows out of the middle vents, no flow out of the left and right vents, causing issues with visibility in any instance where the window might fog up. I have an appointment with the service department at my local Jeep dealer on 8/02/23. As this is a known issue and there is still no recall to fix the issue I feel a complaint is warranted.

   NHTSA complaint #11535180 · source
8. Filed Mar 20, 202320,000 miMOEngineVisibility & Wipers

   The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine fan would suddenly turn on and the engine temperature gauge would rise with the message that the engine had overheated. The contact stated that during the failure the vehicle would suddenly decelerate to protect the engine. The vehicle was taken to the local dealer who indicated that the engine tubing was faulty. The vehicle was repaired but the failure persisted. The…

   NHTSA complaint #11512767 · source
9. Filed Mar 7, 2023UTVisibility & Wipers

   Windshield cracked in the winter at less than 8000 miles due to front window defroster being way too hot. Windshield continues to crack and degrade every time the defroster comes on (automatically with remote start) and has made the windshield unsafe due to impairment of visibility. Jeep denies that there is a problem, though they have been quietly replacing windshields to resolve customer complaints without addressing the safety issue with these.

   NHTSA complaint #11510622 · source
10. Filed May 5, 2022GADriver Assistance & Safety TechVisibility & Wipers

    1. Water leak and windshield cracked because windshield seal broken. Windshield seal found to be broken or cracked by dealership. 2. Windshield cracked and water leaking into Forward Crash Collison Avoidance Radar housing and onto viewscreen which has quit working. 3. Cracked windshield causing visual impairment.

    NHTSA complaint #11463494 · source
11. Filed Mar 7, 2022NYVisibility & Wipers

    My windshield has cracked 2 separate times. I got it fixed by safelife after the first, the second just happened today. Both times I never heard anything hit the window and the crack just appeared. I had a jeep wrangler before this one and never had any issues with the windshield. This one is brand new and has been on the road since Nov 2021 and now has 2 issues. It leads me to believe it is a manufacturing issue. I work from home and don’t drive very often, when I do it’s…

    NHTSA complaint #11455585 · source
12. Filed Jan 31, 2022CTVisibility & Wipers

    Backup camera will periodically go black on screen when putting the vehicle into reverse. It had been replaced once under warranty after a certified dealer found it to be “defective” upon inspection. Problem persists even after replacement.

    NHTSA complaint #11449539 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology