2023 Toyota Corolla Cross Hybrid problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 2 complaints with NHTSA about the 2023 Toyota Corolla Cross Hybrid, most often about brakes. There are 5 recalls for this model year.
- Complaints
- 2
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Median mileage
- 2,500 mi at time of problem
Key facts
- Brakes is the most-reported problem area, named in 1 of 2 complaints (50%).
- Driver Assistance & Safety Tech (1) and visibility & wipers (1) follow.
- Half of the complaints that list mileage happened before 2,500 mi.
- The 2023 Toyota Corolla Cross Hybrid has 5 recalls on file.
- It ranks 2nd of 3 Toyota Corolla Cross Hybrid model years by our severity-weighted complaint score (1st = worst).
2023 Toyota Corolla Cross Hybrid problems by category
- Brakes1 complaints
- Driver Assistance & Safety Tech1 complaints
- Visibility & Wipers1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Forward collision avoidance: adaptive cruise control | 1 |
| Forward collision avoidance: automatic emergency braking | 1 |
| Service brakes | 1 |
| Visibility:sun/moon roof assembly | 1 |
When problems happen (mileage)
2023 Toyota Corolla Cross Hybrid recalls (5)
- BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.
Remedy: Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.
- AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE · STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
- SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:SOLENOID/ACTUATOR
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.
- EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
- AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE · STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Recent 2023 Toyota Corolla Cross Hybrid complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Sep 25, 2024CABrakesDriver Assistance & Safety Tech
Exiting freeway and decelerating from 65mph speed to come to a stop, the exit veers the to left and slightly uphill. At around the speed of 35 mph the car brake began to actually give resistance and I could feel it actually start applying pressure back onto my foot as if deliberately trying to accelerate. Was unable to get brake to go push down even with applying more force than usual. Very high risk situation with stationary cars and an intersection nearing. Picked up my…
NHTSA complaint #11616447 · source - Filed Dec 7, 20232,500 miNCVisibility & Wipers
The contact owns a 2023 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, she heard a loud shattering sound in the interior of the vehicle, prompting her to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the sunroof glass had shattered on the roof of the vehicle. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer…
NHTSA complaint #11559022 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology