2021 Volkswagen ID.4 body & structure problems

Related recalls

• Recall 24V651000Sep 4, 202499,064 vehicles
  STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

  Risk: A vehicle door that opens unexpectedly while driving increases the risk of injury.

  Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

• Recall 23V312000May 3, 202335,325 vehicles
  STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

  Risk: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

  Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

What owners say

1. Filed Jul 20, 202667,000 miPABody & StructureElectrical System

   The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact stated that the infotainment system glitched and turn off intermittently causing the safety information and systems to become inoperable. The contact received notification of software…

   NHTSA complaint #11751552 · source
2. Filed Jul 20, 202667,000 miPABody & StructureElectrical System

   The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment system glitched and turn off intermittently and the safety information and systems were inoperable. The contact received notification a software…

   NHTSA complaint #11751550 · source
3. Filed Apr 27, 2026PACrashBody & StructureDriver Assistance & Safety TechSteering

   My 2021 ID.4 has experienced two separate incidents of sudden, unintended forward acceleration while parking. In both cases, I was maneuvering at very low speeds (less than 5 mph) and transitioning from a stopped position, or from reverse into drive, with the intention to move forward only a few inches. But instead of creeping forward as normal, the vehicle suddenly jerked forward approximately one foot. In the first of two incidents (approx. October 2025), it crashed into…

   NHTSA complaint #11734050 · source
4. Filed Apr 21, 202644,000 miTXBody & Structure

   The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving on the highway at an undisclosed speed, the doors opened unexpectedly. An unknown warning light was illuminated, indicating that the door was open. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact associated the failure with NHTSA Campaign Number: 23V312000 (Structure). The approximate failure mileage was 44,000.

   NHTSA complaint #11732843 · source
5. Filed Apr 16, 2026CABody & Structure

   Vehicle charge door power locking mechanism failed in the locking position. Vehicle could not be charged and driver was stranded and forced to destroy the outer panel in a failed attempt yo open the door. Sufficient charge remained yo reach dealer. $900 repair.

   NHTSA complaint #11731687 · source
6. Filed Apr 16, 2026CABody & Structure

   Driver’s door electronic door handle failed and the door could not be opened. Interior handle should have a physical release but it took 6-8 attempts to open the door. These handles had already been replaced under a recall, and yet I was charged nearly $900 for replacing the door handle because the car was then out of warranty. This is shameful.

   NHTSA complaint #11731686 · source
7. Filed Jun 1, 2025TXBody & StructureFuel, Hybrid & EV Propulsion

   Battery cell issue not resolved due to charger recall. Vehicle now unable to drive. Door handle recall still outstanding and predicted completion unknown due to parts issue. This in it self is dangerous as doors can open randomly while driving.

   NHTSA complaint #11664178 · source
8. Filed Apr 29, 2025CACrashTowedBody & StructureDriver Assistance & Safety Tech

   I was pulling into a parking space and slowly moving forward to get to the front of the space. The car spurted forward about 2 feet with force and crashed into a cement based light standard. There was significant damage to the front end. No injuries. Airbag did not inflate. Vehicle is currently at body shop but no one has looked at the 'black box'. Geico rep and adjuster at the body shop have looked at the car. Safety was at risk due to crashing in to a solid object.…

   NHTSA complaint #11657616 · source
9. Filed Mar 25, 2025CABody & Structure

   See attached document for complaint. I am writing to you regarding the safety recall 57J9-Door Handles recall for My 2021 Volkswagen ID 4, VIN [XXX] . I have been receiving a notice regarding this recall for months and the VW dealers in my area are not able to repair this. Passengers get locked in the car and could not get out at times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint #11650455 · source
10. Filed Mar 20, 2025FLBody & StructureDriver Assistance & Safety TechElectrical System

    The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE), 23V040000 (ELECTRICAL SYSTEM), 25V120000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…

    NHTSA complaint #11649441 · source
11. Filed Feb 18, 202546,000 miMIBody & Structure

    The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the door failed to close securely. The contact stated that while driving approximately 25 - 30 MPH, the front driver’s side door opened unexpectedly. The contact…

    NHTSA complaint #11643320 · source
12. Filed Feb 5, 2025CABody & StructureElectrical System

    My driver side door electronics are all messed up. The electric door handle does not work from the outside. While driving however I can hear the door latch clicking like it is trying to open. I have told VW about this problem several times, but they won’t fix it.

    NHTSA complaint #11640899 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology