2021 Volkswagen ID.4 acceleration & cruise control problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 25, 2026CADriver Assistance & Safety TechAcceleration & Cruise Control

   For approximately the past month, the steering-wheel controls for the vehicle’s Adaptive Cruise Control (ACC) have intermittently become completely unresponsive while driving. When the vehicle is first started, the buttons work normally and can be used to activate ACC, adjust the set speed, and change the following distance. However, after several minutes of driving, the steering-wheel ACC controls suddenly stop responding. When this occurs, the driver is unable to reduce…

   NHTSA complaint #11767062 · source
2. Filed Sep 21, 202683,000 miFLCrash2 injuredTowedAcceleration & Cruise Control

   The contact owns a 2021 Volkswagen ID.4. While stopped at a light, the vehicle accelerated unintendedly. The contact frantically depressed the brake pedal with excessive force, but the vehicle continued to accelerate. The contact veered to the right to avoid the vehicle stopped ahead but crashed into the rear passenger’s side bumper. No warning lights were illuminated. The air bags failed to deploy. A Police report was filed. The vehicle was towed to an auto body shop. The…

   NHTSA complaint #11765819 · source
3. Filed Aug 18, 2026MDElectrical SystemFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   The infotainment screen and heads up display screen are constantly going black and rebooting, causing a loss of the speedometer for up to a minute at a time. Occasionally, the entire vehicle loses power and the accelerator does not work for a few seconds. The shop says it is the 5F control module, which was described by the dealership as handling one half of the high voltage current, as well as controlling the infotainment screen. If this module is responsible for half of…

   NHTSA complaint #11757755 · source
4. Filed Jul 30, 2026NYCrashTowedDriver Assistance & Safety TechAcceleration & Cruise Control

   In the process of parking, vehicle was stopped in the parking spot and vehicle suddenly accelerated to a high speed and crashed into a brick column. Air bags did go off. The warning sound and diagram that indicates you may have gotten too close to the curb in front did not go off. Police were called and inspected the vehicle before it was towed.

   NHTSA complaint #11753759 · source
5. Filed May 20, 2026MNCrash2 injuredTowedBrakesDriver Assistance & Safety TechAcceleration & Cruise Control

   While reversing out of a parking space, my 2021 Volkswagen ID.4 automatically braked and stopped abruptly. Immediately afterward, the vehicle accelerated forward unexpectedly. I pressed the brake pedal, but the vehicle did not respond and crashed into a retaining wall. A forensic analysis of the vehicle’s event data showed the accelerator was at 100% and the vehicle was traveling approximately 22 mph at impact. The airbags deployed, the vehicle was totaled, and both…

   NHTSA complaint #11739175 · source
6. Filed May 11, 202650,095 miCOCrash4 injuredTowedAcceleration & Cruise Control

   The contact owns a 2021 Volkswagen ID4. The contact stated that while the wife was parking and into a parking space, the brake pedal was released and the vehicle suddenly accelerated forward and crashed into a concrete barrier. During the incident front and side curtain air bags did deployed. Driver sustained an injured sternum and bruses and lacerations to both hands. The front passenger suffered a bruised sternum. both rear passenger sustained mild neck injuries. No…

   NHTSA complaint #11737065 · source
7. Filed Apr 13, 2026CAElectrical SystemAcceleration & Cruise Control

   Infotainment freezes and backup camera not working. This immediately started to happen after recent ota update. I never had these issues before this software update. Uploading pictures which shows gear selector is being put in reverse multiple times but camera not displayed. Even infotainment doesn’t respond to any touch.

   NHTSA complaint #11730929 · source
8. Filed Mar 27, 2026CAElectrical SystemAcceleration & Cruise Control

   Car startup just fine and drive without issues but sometimes center console freezes or randomly restarts and when that happen even speedometer stays at zero even car moving about 30-40mph. It stays in frozen state for about 2-3min or unless I force restart it by holding power button for about 10-20seconds. I have seen backup camera sometimes failed to display images which supposed to resolved in last few updates but I only experienced it after updated to software version…

   NHTSA complaint #11727391 · source
9. Filed Feb 23, 2026CACrashTowedDriver Assistance & Safety TechAcceleration & Cruise Control

   I was slowing down to park the car when it lurched forward in high speed and smashed into the wall. The front collision warning never went off, and the emergency braking never came on. My foot was on the accelerator and lifting off to park at low speed like I do all the time, so it wasn't like I was trying to slam on the brakes and pressed on the accelerator by mistake. The car was serviced at the dealership less than a week ago, but VW pushed out an OTA update 2 days ago. I…

   NHTSA complaint #11719996 · source
10. Filed Feb 14, 2026CAElectrical SystemEngineAcceleration & Cruise Control

    The vehicle has been in to the dealer multiple times for electrical system failures. The car is not safe to drive and has stalled multiple times while driving. The system has errors that light up stating there is an electrical system failure. The car has stopped driving in the middle of a trip, I have been stuck with my family multiple times while on short trips and long trips. The vehicle has been repaired multiple times for the same issue and it just came back again after…

    NHTSA complaint #11717983 · source
11. Filed Jan 15, 2026NYAcceleration & Cruise Control

    The center display and the instrument panel on our ID4 reset unexpectedly while driving, even though recall with Campaing ID 24V344000 was performed on our vehicle. This caused both displays to turn off, first the instrument panel followed by the center display - we pulled over as we did not have any information of any kind of the status of the car. After a couple of minutes, it came back up again - restarted. We reported to our local VW dealer, who told us that there is no…

    NHTSA complaint #11711117 · source
12. Filed Nov 26, 2025MAAcceleration & Cruise Control

    The vehicle randomly gives warnings that road signs are unavailable. This is very distracting while driving. The vehicle software has no option to disable this.

    NHTSA complaint #11701682 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology