2011 IC Bus CE problems, complaints & recalls
Updated from NHTSA data · How we count
No owner complaints are on file for the 2011 IC Bus CE yet. There are 26 recalls for this model year.
- Complaints
- 0
- Recalls
- 26
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Median mileage
- — at time of problem
Key facts
- The 2011 IC Bus CE has 26 recalls on file.
- NHTSA has opened 2 defect investigations covering this vehicle.
2011 IC Bus CE recalls (26)
- SEAT BELTS
Navistar, Inc. (Navistar) is recalling certain 2011 IC CE transit buses equipped with certain non-retractable passenger two-point lap belts. After long term buckling and unbuckling of the seat belt, the plastic fingers on the male portion of the buckle may crack and fall off, requiring excessive force to buckle the seat belt.
Risk: In the event of a crash, the seat belt may not buckle or properly restrain a passenger in the event of a crash, increasing the risk of an injury.
Remedy: Navistar will notify owners and dealers will replace the seat belt assemblies, free of charge. Navistar issued interim notifications to owners on August 16, 2019. The recall began September 23, 2019. Owners may contact Navistar customer service at 1-800-448-7825.
- SEAT BELTS
Navistar, Inc. (Navistar) is recalling certain 2011 IC Bus BE, CE, and RE school buses equipped with certain non-retractable passenger two-point seat belts. After long term buckling and unbuckling of the seat belt, the plastic fingers on the male portion of the buckle may crack and fall off, requiring excessive force to buckle the seat belt.
Risk: The seat belt may not easily buckle, increasing the risk of an injury in the event of a crash.
Remedy: Navistar will notify owners and dealers will replace the seat belt assemblies, free of charge. Navistar issued owners an interim notification on August 16, 2019. The recall began September 23, 2019. Owners may contact Navistar customer service at 1-800-448-7825.
- ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Navistar, Inc. (Navistar) is recalling certain model year 2011-2016 IC Bus CE school buses manufactured November 3, 2009, to February 26, 2015, and 2012-2015 IC Bus BE school buses manufactured August 2, 2010, to September 15, 2014. The affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that over time, may fatigue and split resulting in hot engine coolant fluid leaking into the driver's foot area.
Risk: If hot, pressurized coolant suddenly spills into the operator's foot area, there is an increased risk of a burn injury or a crash.
Remedy: Navistar will notify owners, and dealers will replace the formed heater hose with a more robust one, free of charge. The recall began on January 4, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16510.
- ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Navistar, Inc. (Navistar) is recalling certain model year 2011-2016 IC Bus CE transit buses manufactured July 1, 2010, to February 4, 2015, and one IC Bus BE transit bus manufactured on November 2, 2010. The affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that over time, may fatigue and split resulting in hot engine coolant fluid leaking into the driver's foot area.
Risk: If hot, pressurized coolant suddenly spills into the operator's foot area, there is an increased risk of a burn injury or a crash.
Remedy: Navistar will notify owners, and dealers will replace the formed heater hose with a more robust one, free of charge. The recall began on January 4, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16511.
- EQUIPMENT ADAPTIVE/MOBILITY
Navistar, Inc. is recalling certain model year 2007-2015 IC CE transit buses, 2008-2011 IC FE transit buses and 2009-2013 IC RE transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- EQUIPMENT ADAPTIVE/MOBILITY
Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- EQUIPMENT ADAPTIVE/MOBILITY
Navistar, Inc.(Navistar) is recalling certain model year 2007-2015 IC CE transit buses manufactured January 23,2006, to May 12, 2014, 2008, and 2011 IC FE transit buses manufactured October 5, 2006, to September 28, 2009, and 2009-2010, and 2013 IC RE transit buses manufactured September 19, 2007, to November 29, 2011, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The interim notices were mailed on December 29, 2014. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14517.
- EQUIPMENT ADAPTIVE/MOBILITY
Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 IC AE, 2007-2015 IC BE, CE, 2007-2011 IC FE, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14518.
- SEATS
Navistar, Inc. is recalling certain model year 2013-2014 IC Bus AE, and 2011-2014 BE, CE, and RE buses. These buses were manufactured February 11, 2010, through June 17, 2013. The passenger seat foam padding did not adequately reduce the impact forces to the knee in the lower outside corners of the seat back during compliance testing. Thus, these buses fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 222, "School Bus Passenger Seating and Crash Protection."
Risk: In the event of a crash, the seat padding may not properly protect against knee impact force, increasing the risk of injury.
Remedy: Navistar will notify owners, and dealers will install polystyrene blocks in the lower outside corners of each seat to increase the knee protection, free of charge. The recall began on October 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's recall campaign number is 13512.
- STRUCTURE:BODY
Navistar is recalling certain model year 2011-2012 ic ce school buses manufactured from september 7, 2010 through september 9, 2010. The interior lower lining fails to comply with federal motor vehicle safety standard no. 221, school bus body joint strength.
Risk: In the event of a crash, there is an increased risk of personal injury to vehicle occupants.
Remedy: Navistar will notify owners, and dealers will inspect and retighten joint screws to the proper specification, free of charge. The recall began on july 23, 2012. Owners may contact navistar at 1-260-461-1890.
- SEATS
Navistar is recalling certain model year 2011-2012 ic bus be and ce and certain model year 2012 re school buses manufactured from april 8, 2010 through july 1, 2011, equipped with c. E. White seat cushions. The self-latching mechanism used to retain the seat cushion to the frame may not activate. Thus, these seats fail to conform to the requirements of federal motor vehicle safety standard number 222, "school bus passenger seating and crash protection."
Risk: If the seat cushion is not securely latched to the seat structure, the seat could become dislodged, increasing the risk of injury to the vehicle occupants.
Remedy: Navistar will notify owners, and dealers will repair the seats free of charge. Owners may contact navistar at 260-461-1890.
- ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Navistar is recalling certain model year 2007-2012 ic ce and be school buses manufactured from june 27, 2006, through march 23, 2011, equipped with a maxxforce 7 engine feature code 12nth, 12ntd, 12nte, 12ntg, 12vyy, or 12627 and alternator feature code 0008ggr, 0008ggm, 0008gwx, or 0008gel. The positive alternator cable may rub on the engine control module mounting bracket, possibly chafing its insulation and causing an electrical short.
Risk: An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
Remedy: Navistar will notify owners, and dealers will inspect and replace, if necessary, the alternator cable and the installation of the tie straps to route the alternator cable away from the engine control module mounting bracket. Repairs will be performed free of charge. The safety recall began on september 27, 2011. Owners may contact navistar at 1-800-448-7825.
- ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Navistar is recalling certain model year 2007-2012 ic ce and be commercial buses manufactured from june 27, 2006, through march 23, 2011, equipped with a maxxforce 7 engine feature code 12nth, 12ntd, 12nte, 12ntg, 12vyy, or 12627 and alternator feature code 0008ggr, 0008ggm, 0008gwx, or 0008gel. The positive alternator cable may rub on the engine control module mounting bracket, possibly chafing its insulation and causing an electrical short.
Risk: An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
Remedy: Navistar will notify owners and dealers will inspect and replace, if necessary, the alternator cable. Tie straps will be installed to route the alternator cable away from the engine control module mounting bracket. These repairs will be performed free of charge. The safety recall began on september 27, 2011. Owners may contact navistar at 1-800-448-7825.
- STRUCTURE:BODY
Navistar is recalling certain model year 2011 and 2012 ic ce and re school buses manufactured from october 8, 2009, through april 14, 2011. These buses were built without or incorrectly installed floor channel reinforcements. Accordingly, the buses fail to conform with the seat back rear force and displacement requirements of federal motor vehicle safety standard no. 222, "school bus passenger seating and crash protection."
Risk: Noncompliance to the standard increases the passenger's risk of rearward ejection from the seat which may cause personal injury or death in the event of a crash.
Remedy: Navistar will notify owners and dealers will repair the buses free of charge. The safety recall is expected to begin on or before september 16, 2011. Owners may contact navistar at 1-800-448-7825.
- STRUCTURE:BODY:DOOR
Navistar is recalling certain model year 2008 through 2012 ic be, ce, and fe school buses manufactured from november 1, 2006, through may 2, 2011. The reflective tape for the rear exit door may not have been totally completed. Accordingly, the buses fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."
Risk: This noncompliance may reduce conspicuity of the rear door, reducing the ability of emergency personnel to identify and gain access to the rear exit during an emergency, possibly increasing the occupant's risk of personal injury or death during an emergency.
Remedy: Navistar will notify owners and dealers will inspect the buses and add reflective tape if necessary. The safety recall began on august 3, 2011. Owners may contact navistar at 1-800-448-7825.
- FUEL SYSTEM, GASOLINE:DELIVERY
Navistar is recalling certain model year 2011 and 2012 ic ce and be school buses manufactured from may 27, 2010, through march 8, 2011, equipped with maxxforce 7 engines. A cap on the return fuel valve may fall off, allowing air to be drawn into the fuel system, possibly resulting in engine hard start, no start, or stall conditions.
Risk: Engine stall on the roadway increases the risk of a vehicle crash.
Remedy: Navistar will notify owners and dealers will replace the return fuel valve cap free of charge. The safety recall is expected to begin on or about august 12, 2011. Owners may contact navistar at 1-800-448-7825.
- FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Navistar is recalling certain model year 2011-2012 ic ac, be, ce, hc and international 4300, and terrastar commercial trucks manufactured from february 25, 2010, through april 4, 2011, and equipped with a maxxforce 7 engine. A cap on the return fuel valve may fall off allowing air to be drawn into the fuel system possibly resulting in engine hard start, no start, or stall conditions.
Risk: Engine stall on the roadway increases the risk of a vehicle crash.
Remedy: Navistar will notify owners and dealers will replace the return fuel valve cap free of charge. The safety recall began on july 18, 2011. Owners may contact navistar at 1-800-448-7825.
- ENGINE AND ENGINE COOLING
Navistar is recalling certain model year 2011 international commercial trucks models 4300 and 4400 and 2011 ic bus models ce and hc commercial buses manufactured from february 25, 2010, through september 20, 2010. The engine turbo oil supply line may rub on the frame rail possibly causing an oil leak in the engine compartment.
Risk: An oil leak in the engine compartment may cause a fire.
Remedy: Navistar will notify owners and international dealers will repair the buses free of charge. The safety recall is expected to begin on or about january 14, 2011. Owners may contact navistar 1-800-448-7825.
- ENGINE AND ENGINE COOLING
Navistar is recalling certain model year 2011 ic bus ce school buses manufactured from february 25, 2010, through september 20, 2010. The engine turbo oil supply line may rub on the frame rail possibly causing an oil leak in the engine compartment.
Risk: An oil leak in the engine compartment may cause a fire.
Remedy: Ic bus will notify owners and ic bus dealers will repair the buses free of charge. The safety recall is expected to begin on or about january 14, 2011. Owners may contact ic bus at 1-800-448-7825.
- EQUIPMENT ADAPTIVE/MOBILITY
Navistar is recalling certain model year 2009 through 2011 ic ce, fe, re, and be model non school buses manufactured from december 10, 2007 through january 12, 2010 and fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. In this case, the restraint belt would appear to be latched, and the operator could run the lift. If the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
Risk: The user of the lift could be injured should the lift move without the restraint belt properly buckled.
Remedy: Navistar is working with ricon and ricon will be performing the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on july 1, 2010. Owners may contact ricon at 1-818-267-3000 or navistar at 1-800-448-7825.
- EQUIPMENT ADAPTIVE/MOBILITY
Navistar is recalling certain model year 2009 through 2011 ic ce, fe, re, and be model school buses manufactured from december 10, 2007 through january 12, 2010 and fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. In this case, the restraint belt would appear to be latched, and the operator could run the lift. If the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
Risk: The user of the lift could be injured should the lift move without the restraint belt properly buckled.
Remedy: Navistar is working with ricon and ricon will be performing the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on july 1, 2010. Owners may contact ricon at 1-818-267-3000 or navistar at 1-800-448-7825.
- STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Navistar is recalling certain model year 2011 ic ce school buses manufactured from january 19 through january 21, 2010 equipped with international maxxforce dt engines. The high pressure power steering hose may have been routed incorrectly possibly causing the hose to chafe on the power steering reservoir bracket potentially resulting in a power steering fluid leak in the engine compartment.
Risk: A high pressure power steering fluid leak in the engine compartment may cause a fire possibly resulting in property damage, personnel injury, or death.
Remedy: Navistar will notify owners and dealers will repair the buses free of charge. The safety recall began on june 11, 2010. Owners may contact navistar at 1-800-448-7825.
- SEATS
Navistar is recalling certain model year 2011 ic ce and re model school buses manufactured from february 22 through march 16, 2010 equipped with passenger flip seats. The weld that retains a reinforcement rod inside the seat back frame tube may fail allowing the rod to fall out of the frame. The seats fail to conform to the requirements of federal motor vehicle safety standard no. 222, "school bus passenger seating and crash protection."
Risk: Without the reinforcement rod, the strength of the seat may be compromised, increasing the risk of personal injury or death in the event of a crash.
Remedy: Navistar will notify owners and dealers will repair the seats free of charge. The safety recall began on july 16, 2010. Owners may contact navistar at 1-800-448-7825 .
- SEATS
Navistar is recalling certain model year 2011 ic ce transit buses manufactured from february 22 through march 16, 2010 equipped with passenger flip seats. The weld that retains a reinforcement rod inside the seat back frame tube may fail allowing the rod to fall out of the frame. The seats fail to conform to the requirements of federal motor vehicle safety standard no. 222, "school bus passenger seating and crash protection."
Risk: Without the reinforcement rod, the strength of the seat may be compromised, increasing the risk of personal injury or death in the event of a crash.
Remedy: Navistar will notify owners and dealers will repair the seats free of charge. The safety recall began on july 16, 2010. Owners may contact navistar at 1-800-448-7825.
- SERVICE BRAKES, HYDRAULIC
Navistar has notified nhtsa about a defect in certain model year 2010 and 2011 ic ce, be, and fe school buses manufactured from november 19, 2003 through february 9, 2010. The parking brake may release if the brake system electronic control unit software misinterprets input signals generated from cycling the ignition switch more than once at a specific frequency.
Risk: Release of the parking brake may cause sudden, unexpected shift in vehicle position possibly resulting in property damage, personal damage, or death.
Remedy: Navistar will notify owners and will repair the buses by reprogramming the vehicle's brake system ecu free of charge. The safety recall began on april 2, 2010. Owners may contact navistar at 1-260-461-1890.
- SERVICE BRAKES, HYDRAULIC
Navistar has notified nhtsa about a defect in certain model year 2010 and 2011 ic ce, hc, and be commercial buses and international 1300, 3200, 3300, 4100, 4200, 4300, 4400, and mxt trucks manufactured from november 19, 2003 through february 9, 2010. The parking brake may release if the brake system electronic control unit (ecu) software misinterprets input signals generated from cycling the ignition switch more than once at a specific frequency.
Risk: Release of the parking brake may cause sudden, unexpected shift in vehicle position possibly resulting in property damage, personal damage, or death.
Remedy: Navistar will notify owners and will repair the vehicles by reprogramming the vehicle's brake system ecu free of charge. The safety recall began on april 14, 2010. Owners may contact navistar at 1-260-461-1890.
NHTSA defect investigations
Lap seat belts fail to latch
The Office of Defects Investigation (ODI) of the National Highway Traffic Administration (NHTSA), received a complaint from a school bus fleet alleging seat belt failures in their model year 2011 Navistar IC (Navistar) school buses, equipped with AmSafe non-retractable passenger two-point seat belts. Following receipt of this complaint, ODI reached out to multiple school bus fleets across the country operating similar buses and confirmed the problem also existed in other buses.Following confirmation of similar seat belt failures in other school districts, NHTSA opened investigation (PE18-015) …
- PE17004Opened Sep 12, 2017Closed Dec 4, 2018
Failed School Bus Seat Back Pans
On July 7, 2017, the Office of Defects Investigation (ODI) received a report from an executive officer of the State of Iowa's Bureau of Finance, Facilities, Operations & Transportation Services, informing ODI of numerous seat back pan weld failures (pan material fatiguing at weld points) in multiple 2011 model year (MY) Navistar IC school buses.In August 2017, ODI engineers found similar failures when they visited an Arlington, Virginia public school facility to inspect buses ranging from MY 2011 to 2015. The first MY2011 bus inspected demonstrated the same issue (broken back seat pan welds) a…
Recent 2011 IC Bus CE complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
No narrative complaints on file.
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology