Mercedes-Benz CLA250 problems by model year

Updated from NHTSA data · How we count

NHTSA has 174 owner complaints and 15 recalls on file for the Mercedes-Benz CLA250 (2012–2017). The 2014 CLA250 has the most serious complaints, most often about engine.

Complaints
174
Recalls
15
Model years
6
Worst year
2014

Complaints by model year

4201272013602014432015452016152017
NHTSA complaints per Mercedes-Benz CLA250 model year. Click a bar for details.

Newer model years have had less time on the road, so they naturally have fewer complaints. Compare a year against its neighbors rather than against brand-new models.

Worst Mercedes-Benz CLA250 years to buy

Ranked by our severity-weighted complaint score (crashes, fires and injuries count extra — how it works).

  1. 2014 Mercedes-Benz CLA250 — 60 complaints, 4 crashes, 3 fires; top problem: Engine
  2. 2016 Mercedes-Benz CLA250 — 45 complaints, 2 crashes, 1 fire; top problem: Engine
  3. 2015 Mercedes-Benz CLA250 — 43 complaints, 2 crashes; top problem: Engine
  4. 2017 Mercedes-Benz CLA250 — 15 complaints, 2 crashes; top problem: Electrical System

Fewest serious complaints among years at least 3 years old: 2012 (4 complaints).

Every Mercedes-Benz CLA250 model year

YearComplaintsCrashesFiresInjuriesRecallsTop problem
2017 CLA2501520210Electrical System
2016 CLA250452128Engine
2015 CLA250432027Engine
2014 CLA250604336Engine
2013 CLA25070000Airbags
2012 CLA25040000Engine

Most common Mercedes-Benz CLA250 problem areas (all years)

  • Engine
    49 complaints
  • Electrical System
    29 complaints
  • Body & Structure
    25 complaints
  • Airbags
    24 complaints
  • Transmission & Drivetrain
    16 complaints
  • Fuel, Hybrid & EV Propulsion
    14 complaints
  • Visibility & Wipers
    9 complaints
  • Steering
    7 complaints
  • Driver Assistance & Safety Tech
    6 complaints
  • Brakes
    6 complaints

Complaint trend

202020212022202320242025
Complaints about the Mercedes-Benz CLA250 received by NHTSA each month.

Mercedes-Benz CLA250 recalls

  • Recall 23V854000Dec 15, 20232,976 vehiclesModel years 2014–2017

    Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.

  • Recall 22V365000May 20, 2022242,722 vehiclesModel years 2017

    Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

  • Recall 21V229000Apr 1, 20214,992 vehiclesModel years 2017

    Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

  • Recall 21V197000Mar 19, 202115,096 vehiclesModel years 2014–2017

    Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

  • Recall 21V072000Feb 12, 202167 vehiclesModel years 2017

    Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

  • Recall 21V058000Feb 5, 20211,292,258 vehiclesModel years 2016–2017

    Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

  • Recall 19V892000Dec 16, 2019129 vehiclesModel years 2015–2017

    Risk: In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

  • Recall 19V787000Nov 1, 201924,226 vehiclesModel years 2014–2016

    Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

  • Recall 17V627000Oct 6, 2017495,290 vehiclesModel years 2014–2017

    Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

  • Recall 17V177000Mar 14, 201751 vehiclesModel years 2016

    Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

  • Recall 17V114000Feb 23, 2017307,629 vehiclesModel years 2015–2017

    Risk: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

  • Recall 17V080000Feb 8, 20172,112 vehiclesModel years 2017

    Risk: If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.

  • Recall 16V901000Dec 14, 201610 vehiclesModel years 2014

    Risk: If the vehicles unexpectedly need increased pressure on the brake pedal to apply the brakes, there would be an increased risk of a crash.

  • Recall 15V662000Oct 16, 2015857 vehiclesModel years 2015

    Risk: Engine damage may result in a stall, increasing the risk of a crash.

  • Recall 15V426000Jul 6, 201543 vehiclesModel years 2014

    Risk: If the fuses were not properly installed, they may lose electrical contact. In the event of a loss of electrical contact, certain systems may be impacted, including the function of the front passenger seat occupancy recognition system, the passenger side air bag indicator lamp, the instrument cluster and the windshield wipers. Should the function of the front passenger seat occupancy recognition system or the passenger side airbag indicator lamp be affected, the risk of injury for passengers in the event of a crash would be increased. Should the function of the instrument cluster and the windshield wipers be affected, the risk of a crash would be increased.

Other Mercedes-Benz models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology