2023 Mercedes-Benz Sprinter 1500 problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 2 complaints with NHTSA about the 2023 Mercedes-Benz Sprinter 1500, most often about driver assistance & safety tech. There are 6 recalls for this model year.

Complaints
2
Recalls
6
Crashes
0
Fires
0
Injuries
0
Median mileage
350 mi
at time of problem

Key facts

  • Driver Assistance & Safety Tech is the most-reported problem area, named in 1 of 2 complaints (50%).
  • Half of the complaints that list mileage happened before 350 mi.
  • The 2023 Mercedes-Benz Sprinter 1500 has 6 recalls on file.
  • It ranks 5th of 8 Mercedes-Benz Sprinter 1500 model years by our severity-weighted complaint score (1st = worst).

2023 Mercedes-Benz Sprinter 1500 problems by category

  • Driver Assistance & Safety Tech
    1 complaints
  • Other / Unknown
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Child seat:harness retainer/chest clip1
Electronic stability control (esc)1

When problems happen (mileage)

1Under 10k10k–30k30k–60k60k–100k100k–150k150k+
Mileage at the time of the problem, for 2023 Mercedes-Benz Sprinter 1500 complaints that list mileage.

2023 Mercedes-Benz Sprinter 1500 recalls (6)

  • Recall 24V517000Jul 9, 20241,232 vehicles
    SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

    Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

    Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

  • Recall 24V225000Mar 24, 202499 vehicles
    ELECTRICAL SYSTEM:WIRING

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

    Risk: An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

    Remedy: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

  • Recall 24V166000Mar 1, 2024828 vehicles
    ELECTRICAL SYSTEM:WIRING

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

    Risk: A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

    Remedy: Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.

  • Recall 23V876000Dec 21, 2023387 vehicles
    STRUCTURE:CRITICAL FASTENERS

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

    Risk: A detached partition wall can increase the risk of injury.

    Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

  • Recall 23V849000Dec 15, 202333 vehicles
    SUSPENSION:FRONT

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

    Risk: A loss of steering control can increase the risk of a crash.

    Remedy: Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.

  • Recall 23V806000Dec 1, 2023131 vehicles
    STRUCTURE:BODY

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

    Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

    Remedy: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Recent 2023 Mercedes-Benz Sprinter 1500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 17, 2024350 miMNTowedDriver Assistance & Safety Tech
    The contact drives a company owned 2023 Mercedes-Benz Sprinter. The contact stated that while driving at an undisclosed speed, the crosswind stabilization system briefly activated, automatically applying the brakes and steering the vehicle in the direction the system believed was necessary to counter a strong crosswind. However, the contact stated that he was not driving through a crosswind when the system activated and that the failure had since become a regular occurrence.…
    NHTSA complaint #11620440 · source
  2. Filed Mar 1, 2023OROther / Unknown
    The contact, a car seat technician called to file complaint on behalf of the owner of an Inspired by Drive Safety Seat, Model Type: Spirit Plus, Model Number: CSS-2401M-SG, and manufactured February 2019. The safety seat was being utilized in a 2023 Mercedes-Benz Sprinter. The contact stated that the safety seat harness was snug while strapping the child into the safety seat; however, the harness loosened once the child would move. The manufacturer was not made aware of the…
    NHTSA complaint #11509742 · source

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Other 2023 Mercedes-Benz models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology