Volvo Bus 9700 problems by model year

Updated Oct 10, 2026 from NHTSA data · How we count

NHTSA has 0 owner complaints and 32 recalls on file for the Volvo Bus 9700 (2008–2025).

Complaints: 0
Recalls: 32
Model years: 18
Worst year: —

Complaints by model year

NHTSA complaints per Volvo Bus 9700 model year. Click a bar for details.

Newer model years have had less time on the road, so they naturally have fewer complaints. Compare a year against its neighbors rather than against brand-new models.

Every Volvo Bus 9700 model year

Year	Recalls	Top problem
2025 9700	3	—
2024 9700	4	—
2023 9700	5	—
2022 9700	2	—
2021 9700	4	—
2020 9700	8	—
2019 9700	6	—
2018 9700	9	—
2017 9700	10	—
2016 9700	9	—
2015 9700	7	—
2014 9700	6	—
2013 9700	12	—
2012 9700	11	—
2011 9700	13	—
2010 9700	14	—
2009 9700	14	—
2008 9700	2	—

Volvo Bus 9700 recalls

Recall 26V600000Sep 18, 20261,236 vehiclesModel years 2009–2025
Risk: The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
Recall 25V469000Jul 16, 2025165 vehiclesModel years 2023–2025
Risk: An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Recall 24V893000Nov 26, 20245 vehiclesModel years 2025
Risk: Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Recall 24V524000Jul 9, 202410 vehiclesModel years 2024
Risk: A loose steering gear link rod can cause a loss of steering control, increasing the risk of a crash.
Recall 24V083000Feb 8, 20248 vehiclesDo not driveModel years 2024
Risk: A detached link rod can cause a loss of steering control and increase the risk of a crash.
Recall 23V890000Dec 22, 2023193 vehiclesModel years 2013–2021
Risk: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Recall 23V667000Oct 3, 202319 vehiclesModel years 2023
Risk: Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Recall 23V668000Oct 3, 202319 vehiclesModel years 2023
Risk: Unsecured power cables can overheat, increasing the risk of a fire.
Recall 22V917000Dec 12, 202220 vehiclesModel years 2022
Risk: A loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Recall 22V841000Nov 15, 202214 vehiclesModel years 2023
Risk: Emergency lights that fail to activate can increase passenger evacuation time, increasing the risk of injury.
Recall 22V222000Apr 6, 202248 vehiclesModel years 2020
Risk: An overheated alternator bearing can increase the risk of a fire.
Recall 21V717000Sep 15, 2021860 vehiclesModel years 2008–2021
Risk: Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
Recall 21V597000Aug 2, 2021266 vehiclesModel years 2009–2021
Risk: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Recall 20V803000Dec 21, 2020553 vehiclesModel years 2015–2020
Risk: A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
Recall 20V597000Sep 29, 202010 vehiclesModel years 2020
Risk: An engine that can be started while being worked on increases the risk of injury to the service technician.
Recall 19V724000Oct 9, 201934 vehiclesModel years 2018–2020
Risk: In the event of a crash, a passenger that does not remain properly restrained has an increased risk of injury.
Recall 19V119000Feb 21, 2019316 vehiclesModel years 2015–2018
Risk: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
Recall 17V845000Dec 28, 2017159 vehiclesModel years 2016–2018
Risk: The power cable and fuse box can overheat, increasing the risk of a fire.
Recall 17V568000Sep 14, 201733 vehiclesModel years 2017–2018
Risk: If the vehicle does not accelerate when commanded, there would be an increased risk of a crash.
Recall 17V173000Mar 14, 201770 vehiclesModel years 2016–2017
Risk: An unexpected engine shutdown increases the risk of a crash.
Recall 16V836000Nov 18, 2016583 vehiclesModel years 2008–2017
Risk: An unexpected engine shutdown increases the risk of a crash.
Recall 15V604000Sep 28, 2015205 vehiclesModel years 2009–2013
Risk: If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.
Recall 14V091000Mar 4, 2014121 vehiclesModel years 2009–2014
Risk: If the sliding seat is not locked in place, the seat may move forward and backwards on the track, increasing the risk of injury to the seat passenger if the coach is involved in a crash.
Recall 13V591000Nov 22, 201310 vehiclesModel years 2009–2010
Risk: In the event of an emergency, an insufficient number of emergency exits may delay an occupants egress of the bus, increasing the risk of personal injury.
Recall 13V474000Sep 26, 201322 vehiclesModel years 2013
Risk: If the parking brakes are not completely applied, the vehicle may unintentionally move, increasing the risk of a vehicle crash or personal injury to pedestrians.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology