Glaval Bus Entourage problems by model year
Updated from NHTSA data · How we count
NHTSA has 0 owner complaints and 22 recalls on file for the Glaval Bus Entourage (2008–2022).
- Complaints
- 0
- Recalls
- 22
- Model years
- 14
- Worst year
- —
Complaints by model year
Newer model years have had less time on the road, so they naturally have fewer complaints. Compare a year against its neighbors rather than against brand-new models.
Every Glaval Bus Entourage model year
| Year | Complaints | Crashes | Fires | Injuries | Recalls | Top problem |
|---|---|---|---|---|---|---|
| 2022 Entourage | 0 | 0 | 0 | 0 | 1 | — |
| 2021 Entourage | 0 | 0 | 0 | 0 | 1 | — |
| 2019 Entourage | 0 | 0 | 0 | 0 | 3 | — |
| 2018 Entourage | 0 | 0 | 0 | 0 | 5 | — |
| 2017 Entourage | 0 | 0 | 0 | 0 | 4 | — |
| 2016 Entourage | 0 | 0 | 0 | 0 | 4 | — |
| 2015 Entourage | 0 | 0 | 0 | 0 | 5 | — |
| 2014 Entourage | 0 | 0 | 0 | 0 | 4 | — |
| 2013 Entourage | 0 | 0 | 0 | 0 | 4 | — |
| 2012 Entourage | 0 | 0 | 0 | 0 | 7 | — |
| 2011 Entourage | 0 | 0 | 0 | 0 | 9 | — |
| 2010 Entourage | 0 | 0 | 0 | 0 | 9 | — |
| 2009 Entourage | 0 | 0 | 0 | 0 | 6 | — |
| 2008 Entourage | 0 | 0 | 0 | 0 | 4 | — |
Glaval Bus Entourage recalls
Risk: A PRC module failure can increase the risk of a fire.
Risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Risk: If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.
Risk: Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire.
Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Risk: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
Risk: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
Risk: If the seat is loose at the base there would be an increased risk of injury in the event of a sudden stop or crash.
Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Risk: In the event of a crash, the seat can separate from the base frame, increasing the risk of injury to the seat occupant.
Risk: If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
Risk: If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.
Risk: A loose tie rod jam nut may result in a loss of control, increasing the risk of a crash.
Risk: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Risk: The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
Risk: High resistance may cause the circuit board to overheat, increasing the risk of a fire.
Risk: The evaporator unit may detach from the ceiling and fall increasing the risk of injury.
Risk: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
Risk: In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.
Risk: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchairs occupant could fall and sustain injury.
Risk: If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.
Risk: The rear hazard lights will not function if the key is in the ignition increasing the risk of a crash if the bus is incapacitated.
Other Glaval Bus models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology