Glaval Bus Entourage problems by model year

Updated from NHTSA data · How we count

NHTSA has 0 owner complaints and 22 recalls on file for the Glaval Bus Entourage (2008–2022).

Complaints
0
Recalls
22
Model years
14
Worst year
—

Complaints by model year

20082009201020112012201320142015201620172018201920212022
NHTSA complaints per Glaval Bus Entourage model year. Click a bar for details.

Newer model years have had less time on the road, so they naturally have fewer complaints. Compare a year against its neighbors rather than against brand-new models.

Every Glaval Bus Entourage model year

YearComplaintsCrashesFiresInjuriesRecallsTop problem
2022 Entourage00001—
2021 Entourage00001—
2019 Entourage00003—
2018 Entourage00005—
2017 Entourage00004—
2016 Entourage00004—
2015 Entourage00005—
2014 Entourage00004—
2013 Entourage00004—
2012 Entourage00007—
2011 Entourage00009—
2010 Entourage00009—
2009 Entourage00006—
2008 Entourage00004—

Glaval Bus Entourage recalls

  • Recall 22V029000Jan 25, 20221,699 vehiclesModel years 2021–2022

    Risk: A PRC module failure can increase the risk of a fire.

  • Recall 19V824000Nov 18, 2019356 vehiclesModel years 2018–2019

    Risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

  • Recall 19V542000Jul 24, 2019951 vehiclesModel years 2019

    Risk: If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.

  • Recall 19V048000Jan 22, 201911 vehiclesModel years 2019

    Risk: Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire.

  • Recall 18V640000Sep 18, 20181,525 vehiclesModel years 2012–2018

    Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

  • Recall 18V481000Jul 25, 2018707 vehiclesModel years 2017–2018

    Risk: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

  • Recall 18V376000Jun 7, 2018704 vehiclesModel years 2017–2018

    Risk: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

  • Recall 17V585000Sep 21, 2017707 vehiclesModel years 2017–2018

    Risk: If the seat is loose at the base there would be an increased risk of injury in the event of a sudden stop or crash.

  • Recall 16V386000Jun 1, 2016406 vehiclesModel years 2014–2016

    Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

  • Recall 16V225000Apr 19, 20165 vehiclesModel years 2016

    Risk: In the event of a crash, the seat can separate from the base frame, increasing the risk of injury to the seat occupant.

  • Recall 16V217000Apr 14, 20161,860 vehiclesModel years 2008–2016

    Risk: If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.

  • Recall 15V478000Jul 30, 2015160 vehiclesModel years 2015

    Risk: If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.

  • Recall 15V283000May 13, 2015226 vehiclesModel years 2014–2015

    Risk: A loose tie rod jam nut may result in a loss of control, increasing the risk of a crash.

  • Recall 14V226000Apr 30, 201442 vehiclesModel years 2008–2012

    Risk: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

  • Recall 14V004000Jan 8, 2014467 vehiclesModel years 2010–2013

    Risk: The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.

  • Recall 13V520000Oct 18, 2013699 vehiclesModel years 2009–2010

    Risk: High resistance may cause the circuit board to overheat, increasing the risk of a fire.

  • Recall 13V309000Jul 15, 20133,705 vehiclesModel years 2010–2013

    Risk: The evaporator unit may detach from the ceiling and fall increasing the risk of injury.

  • Recall 12V580000Dec 10, 2012704 vehiclesModel years 2008–2012

    Risk: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.

  • Recall 12V384000Aug 3, 201290 vehiclesModel years 2011–2012

    Risk: In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.

  • Recall 12V321000Jul 9, 2012381 vehiclesModel years 2010–2011

    Risk: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair’s occupant could fall and sustain injury.

  • Recall 12V011000Jan 13, 20121,407 vehiclesModel years 2008–2011

    Risk: If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.

  • Recall 10V608000Dec 7, 201094 vehiclesModel years 2009–2011

    Risk: The rear hazard lights will not function if the key is in the ignition increasing the risk of a crash if the bus is incapacitated.

Other Glaval Bus models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology