Mercedes-Benz E400 problems by model year
Updated from NHTSA data · How we count
NHTSA has 37 owner complaints and 15 recalls on file for the Mercedes-Benz E400 (2015–2017). The 2017 E400 has the most serious complaints, most often about airbags.
- Complaints
- 37
- Recalls
- 15
- Model years
- 3
- Worst year
- 2017
Complaints by model year
Newer model years have had less time on the road, so they naturally have fewer complaints. Compare a year against its neighbors rather than against brand-new models.
Worst Mercedes-Benz E400 years to buy
Ranked by our severity-weighted complaint score (crashes, fires and injuries count extra — how it works).
- 2017 Mercedes-Benz E400 — 11 complaints; top problem: Airbags
- 2016 Mercedes-Benz E400 — 20 complaints, 1 crash; top problem: Airbags
Fewest serious complaints among years at least 3 years old: 2015 (6 complaints).
Every Mercedes-Benz E400 model year
| Year | Complaints | Crashes | Fires | Injuries | Recalls | Top problem |
|---|---|---|---|---|---|---|
| 2017 E400 | 11 | 0 | 0 | 4 | 8 | Airbags |
| 2016 E400 | 20 | 1 | 0 | 0 | 7 | Airbags |
| 2015 E400 | 6 | 0 | 0 | 0 | 7 | Airbags |
Most common Mercedes-Benz E400 problem areas (all years)
- Airbags21 complaints
- Steering4 complaints
- Driver Assistance & Safety Tech3 complaints
- Engine3 complaints
- Seats & Seat Belts2 complaints
- Brakes2 complaints
- Electrical System2 complaints
- Body & Structure2 complaints
- Wheels & Tires1 complaints
- Suspension1 complaints
Complaint trend
Mercedes-Benz E400 recalls
Risk: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Risk: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Risk: If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Risk: If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Risk: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Risk: If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Risk: The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Risk: If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology