Mercedes-Benz Metris problems by model year
Updated from NHTSA data · How we count
NHTSA has 143 owner complaints and 31 recalls on file for the Mercedes-Benz Metris (2015–2023). The 2016 Metris has the most serious complaints, most often about wheels & tires.
- Complaints
- 143
- Recalls
- 31
- Model years
- 9
- Worst year
- 2016
Complaints by model year
Newer model years have had less time on the road, so they naturally have fewer complaints. Compare a year against its neighbors rather than against brand-new models.
Worst Mercedes-Benz Metris years to buy
Ranked by our severity-weighted complaint score (crashes, fires and injuries count extra — how it works).
- 2016 Mercedes-Benz Metris — 61 complaints, 2 fires; top problem: Wheels & Tires
- 2018 Mercedes-Benz Metris — 27 complaints; top problem: Wheels & Tires
- 2017 Mercedes-Benz Metris — 26 complaints; top problem: Wheels & Tires
Fewest serious complaints among years at least 3 years old: 2021 (1 complaints).
Every Mercedes-Benz Metris model year
| Year | Complaints | Crashes | Fires | Injuries | Recalls | Top problem |
|---|---|---|---|---|---|---|
| 2023 Metris | 2 | 1 | 0 | 4 | 4 | Steering |
| 2022 Metris | 9 | 1 | 0 | 0 | 5 | Fuel, Hybrid & EV Propulsion |
| 2021 Metris | 1 | 0 | 0 | 0 | 7 | Driver Assistance & Safety Tech |
| 2020 Metris | 7 | 0 | 0 | 0 | 8 | Wheels & Tires |
| 2019 Metris | 9 | 0 | 0 | 0 | 12 | Wheels & Tires |
| 2018 Metris | 27 | 0 | 0 | 0 | 10 | Wheels & Tires |
| 2017 Metris | 26 | 0 | 0 | 0 | 14 | Wheels & Tires |
| 2016 Metris | 61 | 0 | 2 | 0 | 13 | Wheels & Tires |
| 2015 Metris | 1 | 0 | 0 | 0 | 3 | — |
Most common Mercedes-Benz Metris problem areas (all years)
- Wheels & Tires60 complaints
- Fuel, Hybrid & EV Propulsion22 complaints
- Steering19 complaints
- Engine19 complaints
- Electrical System14 complaints
- Driver Assistance & Safety Tech12 complaints
- Brakes5 complaints
- Seats & Seat Belts3 complaints
- Airbags3 complaints
- Suspension2 complaints
Complaint trend
Mercedes-Benz Metris recalls
Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Risk: A loss of drive power can increase the risk of a crash.
Risk: A loss of drive power can increase the risk of a crash.
Risk: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Risk: An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Risk: The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
Risk: Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
Risk: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Risk: The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Risk: The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Risk: An unexpected loss of power steering assist can increase the risk of crash.
Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Risk: If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Risk: Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Risk: The loss of a front wheel would increase the risk of a crash.
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology